Privacy

By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Services.

1. Information We Collect

1.1. Personal Information

We may collect personal information that you provide directly to us when you use our Services. This may include your name, email address, contact information, and other information necessary to provide our Services effectively.

1.2. Usage Information

We may collect information about your usage of our Services, including but not limited to your IP address, browser type, device type, operating system, and pages visited.

1.3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and collect information about your interactions with our website. You can manage your cookie preferences as described in Section 6 of this Privacy Policy.

2. How We Use Your Information

2.1. Providing Services

We may use your information to provide, maintain, and improve our Services, including customer support, troubleshooting, and communication regarding your use of our Services.

2.2. Communication

We may use your contact information to communicate with you, such as sending newsletters, updates, promotional materials, or responding to your inquiries.

2.3. Analytics

We may analyze usage data to improve the quality and performance of our Services, conduct research, and monitor trends.

3. Disclosure of Your Information

3.1. Third-Party Service Providers

We may share your information with third-party service providers who assist us in delivering our Services. These service providers are bound by contractual obligations to keep your information confidential and secure.

3.2. Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders, subpoenas, or regulatory authorities.

4. Data Security

4.1. We employ reasonable and industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Your Choices

5.1. Communication Preferences

You can manage your communication preferences, including opting out of promotional emails, by following the instructions provided in our communications or by contacting us directly.

6. Payment Information

6.1. Payment Security

We want you to know that we do not store payment card information (such as credit card numbers) on our servers. When you make a payment for our services, your payment information is processed securely through a trusted third-party payment processor, which complies with industry standards for data security. While we take reasonable measures to ensure the security of your payment transactions, please be aware that the transmission of payment information over the internet or any electronic method carries inherent risks, and we cannot be held liable for any data breaches or unauthorized access to your payment information.

7. Copyright and Intellectual Property

7.1. Copyright Ownership

All content, materials, and information on our website and Services, including but not limited to text, images, graphics, logos, audio, video, software, and design elements (collectively referred to as “Content”), are protected by copyright and intellectual property laws. Zao Research retains ownership of all Content on our platform unless otherwise stated.

7.2. User-Generated Content

Some areas of our website may allow users to submit or upload content, such as reviews, comments, or other user-generated materials. By submitting content to our platform, you grant Zao Research a non-exclusive, worldwide, royalty-free, perpetual, and sublicensable right to use, reproduce, modify, adapt, publish, translate, distribute, and display the content in any media.

8. Compliance with Privacy Regulations

8.1. EU Data Privacy (GDPR)

We acknowledge compliance with the General Data Protection Regulation (GDPR) for users located in the European Union. Specific details regarding our GDPR compliance, including data subject rights and lawful processing, can be found in Terms Page.

8.2. California Data Privacy (CCPA)

Users in California have certain rights under the California Consumer Privacy Act (CCPA). To learn more about your rights and how we handle your information in accordance with CCPA, please visit our Terms Page.

9. Minor Privacy

9.1. Age Requirement

Users must meet a minimum age requirement of 21 to use our Services. Users under this age require parental consent.

10. Changes to this Privacy Policy

10.1. Updates and Revisions

We may periodically update and revise this Privacy Policy to reflect changes in our data practices, legal requirements, or for other reasons. The “Last Updated” date at the beginning of this Privacy Policy will be revised to reflect the date of the latest changes.

10.2. Notification of Changes

We will make reasonable efforts to notify you of any material changes to this Privacy Policy through our website or by other means, such as email. You are encouraged to review this Privacy Policy regularly to stay informed about how we are handling your personal information.

10.3. Consent to Updated Policy

By continuing to use our Services after the revised Privacy Policy has been posted, you acknowledge and consent to the updated terms.

11. Newsletter Subscriptions

11.1. Subscription Process

If you choose to subscribe to our newsletter or promotional communications, we may collect your email address and other necessary information to provide you with updates, newsletters, and promotional materials.

11.2. Opt-Out

You can opt out of receiving our newsletters or promotional emails at any time by following the unsubscribe instructions provided in the emails or by contacting us directly. Even if you opt out of receiving promotional communications, we may still send you transactional or administrative messages regarding our Services.

12. Contact Form Submissions

12.1. Contact Information

When you use our contact form to reach out to us, we may collect your name, email address, and any other information you choose to provide in your message.

12.2. Purpose

We use the information collected through the contact form solely for the purpose of responding to your inquiries, providing assistance, or addressing your feedback.

12.3. Data Retention

We will retain the information you submit via our contact form for as long as necessary to address your inquiry or as required by applicable laws or regulations.