Terms and Conditions

1. Definitions

1.1. Zao Research refers to ZaoResearch.com, a company providing consulting expertise, translation services, security solutions, web design services, website maintenance, web security, publishing, and other services.

1.2.User refers to any individual or entity accessing or using our services.

2. Acceptance of Terms

2.1. By using our services, you affirm that you are at least 18 years old and capable of entering into a legally binding agreement. If you are under 18, you may only use our services with the consent and supervision of a parent or legal guardian.

3. Privacy and Data Protection

3.1. Zao Research is committed to protecting your privacy. Please refer to our Privacy Policy to understand how we collect, use, and disclose your personal information.

3.2. If you are located in the European Union, you acknowledge that we may process your personal data in compliance with the General Data Protection Regulation (GDPR).

3.3. If you are located in California, you have certain rights under the California Consumer Privacy Act (CCPA). Please refer to our Privacy Policy for more information on your rights and how to exercise them.

4. Services Offered

4.1. Zao Research provides a range of services, including consulting expertise, translation services, security solutions, web design services, website maintenance, web security, publishing, and more. The specifics of each service may be governed by separate agreements or terms, which you will be required to accept when using those services.

5. User Responsibilities

5.1. Users are responsible for ensuring the accuracy of the information provided to Zao Research and for complying with all applicable laws and regulations.

5.2. Users must not engage in any illegal or harmful activities while using our services, including but not limited to hacking, spamming, or distributing malware.

6. Prohibited Activities

6.1. Users are expressly prohibited from engaging in any activities that could compromise the integrity, security, or functionality of Zao Research’s website or services, including but not limited to:

6.1.1. Data Scraping: Users may not engage in any automated data scraping, data mining, or data extraction activities on our website without our prior written consent.

6.1.2. Unauthorized Access: Users may not attempt to gain unauthorized access to our systems, accounts, or information.

6.1.3. Distribution of Malware: Users may not distribute or upload any malicious software, viruses, or other harmful code.

6.1.4. Violation of Security Measures: Users may not attempt to circumvent or breach any security measures or access controls put in place by Zao Research.

6.2. Any violation of this section may result in the termination of the user’s access to our services and may be subject to legal action.

7. Third-Party Links

7.1. Zao Research’s website may contain links to third-party websites or services that are not owned or controlled by Zao Research. We do not endorse or assume any responsibility for the content, privacy policies, or practices of these third-party websites or services.

7.2. You acknowledge and agree that Zao Research shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available on or through any such third-party websites or services.

7.3. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

8. Payment Information

8.1. Zao Research is committed to safeguarding the security of your payment information. We do not store or retain any payment card information (such as credit card numbers) on our servers.

8.2. When you make a payment for our services, your payment information is processed securely through a third-party payment processor, which complies with industry standards for data security.

8.3. We take reasonable measures to ensure the security of your payment transactions; however, you acknowledge and agree that the transmission of payment information over the internet or any electronic method carries inherent risks, and Zao Research shall not be liable for any data breaches or unauthorized access to your payment information.

8.4. By using our payment services, you acknowledge and accept the terms and policies of the third-party payment processor.

9. Dispute Resolution

9.1. Any disputes between users and Zao Research shall be resolved through mediation in accordance with the US.

10. Copyright and Content Usage

10.1. Users may be subject to specific terms related to the ownership and usage rights of content, including user-generated content. Such terms may be outlined separately for specific services.

11. Termination of Accounts

11.1. Zao Research reserves the right to terminate a user’s account or access to our services in accordance with our policies, including for violations of these Terms.

12. Disclaimer of Warranties

12.1. Zao Research disclaims any warranties and representations regarding the quality, accuracy, or reliability of our services to the extent permitted by law.

13. Limitation of Liability

13.1. Zao Research shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our services or any errors or omissions in our content.

14. Communication Preferences

14.1. Users may manage their communication preferences, including marketing communications and newsletters, as outlined in our Privacy Policy.

15. Cookies and Tracking

15.1. Our website may use cookies and tracking technologies. Users can manage their preferences as described in our Privacy Policy.

16. User Reviews and Feedback

16.1. Users’ reviews and feedback may be subject to moderation, removal, or responses as specified in our policies.

17. Jurisdiction and Venue

17.1. Any legal disputes shall be resolved in the US.

18. Changes to Services

18.1. Zao Research reserves the right to modify or discontinue services and will notify users of significant changes.

19. Minors

19.1. Users must meet the minimum age requirement of 21 to use our services. Users under this age require parental consent.

20. Language and Governing Law

20.1. These Terms are presented in English. They are governed by and construed in accordance with the laws of the US, without regard to its conflict of law principles.

21. Entire Agreement

21.1. These Terms, along with any additional agreements or terms related to specific services, constitute the entire agreement between the user and Zao Research.